尊敬的客戶:
非常榮幸您參與我司殺蟲氣霧劑的試用體驗(yàn)。為了更好地了解產(chǎn)品的使用效果、優(yōu)化產(chǎn)品性能并提升服務(wù)質(zhì)量,我們精心設(shè)計(jì)了這份問卷。您的反饋對(duì)我們至關(guān)重要,所有信息將嚴(yán)格保密,僅用于產(chǎn)品改進(jìn)和市場(chǎng)調(diào)研。
期待您的寶貴意見!
Dear Valued Customer,
It is our great honor to have you participate in the trial experience of our insecticide spray. To better understand the product's usage effectiveness, optimize its performance, and enhance our service quality, we have carefully designed this questionnaire. Your feedback is of utmost importance to us, and all information provided will be kept strictly confidential, used exclusively for product improvement and market research.
We greatly look forward to your valuable input!
1. 1.您所在的國(guó)家/地區(qū)(Your country/region):____________________ 2.您的客戶類型是?(可多選)(What is your customer type?(Multiple choices are allowed)) 家庭用戶 (Household users) 酒店/民宿( Hotels/B&Bs) 餐廳/食堂 (Restaurants/Canteens) 農(nóng)場(chǎng)/養(yǎng)殖場(chǎng) (Farms/Fish farms) 其他(Others)___________
3. 您在哪些場(chǎng)景使用了本產(chǎn)品?(可多選)(In which scenarios did you use this product?) (Multiple choices are allowed) 室內(nèi)客廳(Indoor living room) 臥室 (Bedroom) 廚房 (Kitchen) 衛(wèi)生間 (Bathroom) 花園 / 庭院 (Garden/Courtyard) 倉(cāng)庫(kù) (Warehouse) 其他(Others)
4. 產(chǎn)品的噴霧操作是否方便?(Is the spray operation of the product convenient?) 非常方便(Very convenient) 比較方便( Relatively convenient) 一般 (Average) 不太方便 (Not very convenient) 很不方便( Not convenient at all)
5. 噴霧罐的按壓是否順暢,噴霧量是否易于控制?(Is the spray can easy to press and is the spray volume easy to control?) 完全順暢,控制輕松 (Completely smooth, easy to control) 較順暢,控制較容易 (Relatively smooth, fairly easy to control) 一般 (Average) 不太順暢,控制困難 (Not very smooth, difficult to control) 非常不順暢,無法控制 (Extremely unsmooth, unable to control)
6. 產(chǎn)品的擊倒害蟲速度是否符合您的預(yù)期?(Does the speed at which the product knocks down pests meet your expectations?) 遠(yuǎn)超預(yù)期 (Far exceeds expectations) 符合預(yù)期 (Meets expectations) 基本符合 (Basically meets expectations) 不太符合 (Does not meet expectations) 完全不符合 (Completely does not meet expectations)
7.產(chǎn)品的持續(xù)防治效果能維持多久?(How long does the continuous pest control effect of the product last?)
1-3天 (1- 3days) 4-7天 (4-7days) 8-14天 (8-14days) 不到1天( Less than 1 day) 幾乎無持續(xù)效果 (Almost no continuous effect)
8. 您對(duì)產(chǎn)品氣味的接受程度如何?(How do you accept the odor of the product?) 非常喜歡 (Like it very much) 比較喜歡(Like it relatively) 一般 (Average) 不太喜歡 (Don't like it very much) 非常不喜歡 (Don't like it at all)
9.您是否希望產(chǎn)品有更多香味選擇?(Do you hope the product has more fragrance options?) 非常希望 (Strongly hope) 希望 (Hope) 無所謂 (It doesn't matter) 不希望 (Don't hope)
10.使用過程中,您或身邊人是否出現(xiàn)過過敏、不適等癥狀?(During the use process, have you or anyone around you experienced allergic reactions or discomfort?) 沒有 (No) 輕微不適 (Slight discomfort) 明顯過敏反應(yīng) (Obvious allergic reaction)
11.你覺得這款殺蟲氣霧劑對(duì)蚊子的滅殺效果如何?(What do you think of the killing effect of this insecticidal aerosol on mosquitoes?) 非常有效( Extremely Effective ) 比較有效 ( Relatively Effective ) 一般 ( Average ) 不太有效 ( Not Very Effective ) 完全無效 ( Completely Ineffective )
12.你覺得這款殺蟲氣霧劑對(duì)蒼蠅的滅殺效果如何?( What do you think of the killing effect of this insecticidal aerosol on flies ) 非常有效( Extremely Effective ) 比較有效 ( Relatively Effective ) 一般 ( Average ) 不太有效 ( Not Very Effective ) 完全無效 ( Completely Ineffective )
13.你覺得這款殺蟲氣霧劑對(duì)蟑螂的滅殺效果如何?( What do you think of the killing effect of this insecticidal aerosol on cockroaches? ) 非常有效( Extremely Effective ) 比較有效 ( Relatively Effective ) 一般 ( Average ) 不太有效 ( Not Very Effective ) 完全無效 ( Completely Ineffective )
14.您對(duì)包裝材質(zhì)的質(zhì)量和耐用性評(píng)價(jià)如何?(How do you rate the quality and durability of the packaging material?)
質(zhì)量很好,耐用(High quality and durable) 質(zhì)量較好,較耐用(Good quality and fairly durable) 一般(Average) 質(zhì)量較差,不耐用(Poor quality and not durable) 質(zhì)量很差,完全不耐用(Very poor quality and completely not durable)
15.您是否希望采用更環(huán)保的包裝材質(zhì)?(Do you hope to use more environmentally friendly packaging materials?) 非常希望(Strongly hope) 希望(Hope) 無所謂(It doesn't matter) 不希望(Don't hope)
16.您是否愿意將本產(chǎn)品推薦給他人?(Are you willing to recommend this product to others?)
肯定會(huì)(Definitely will) 可能會(huì)(Probably will) 不確定(Not sure) 不太可能 (Probably not) 肯定不會(huì)(Definitely not)
17.您認(rèn)為本產(chǎn)品最需要改進(jìn)的方面是?(可多選)(Which aspect of this product do you think needs the most improvement? (Multiple choices are allowed)
殺蟲效果 (Insecticidal effect) 使用便捷性 (Ease of use) 氣味 (Odor) 包裝設(shè)計(jì) (Packaging design) 價(jià)格 (Price) 其他(Others)
18.對(duì)于產(chǎn)品的改進(jìn),您還有哪些其他建議?(Do you have any other suggestions for product improvement?)